Here’s our refund policy:
In store: Unopened notions can be returned or exchanged within 1 week with a receipt. Fabric, handmade items, kits and patterns are all final sale. If your purchase is defective (nobody likes defective fabric) and you were unaware of this at the time of purchase, talk to us about the issue; we’re pretty reasonable people. (Unless we’re hungry)
Online Store: If the item being returned was a web order, let us know you’d like a return within a week of receiving the item. The cost of return shipping is paid by you, the customer, unless the problem with the order is our mistake. In which case, let’s chat about the problem; as I said we are reasonably pretty people! Also send chocolate I’m hungry.
Classes: There are no refunds on classes. Deposits are not refundable, but can be date-transferred (to a future class) up to 10 days before the start of the original class. This policy is strictly enforced.