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There are NO refunds on classes, cut fabric or patterns. Class fees are NOT refundable but can be date-transferred (to a future class) up to 10 days before the start of the original class. This policy is strictly enforced. Unopened notions and other items: Let us know you’d like a refund within a week of receiving the item. The cost of return shipping is paid by you, the customer, unless the problem with the order is our mistake. In which case, let’s chat about the problem!